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Zapier Review

Founded Year: 2011

Parent Company: Zapier Inc

Headquarter: San Francisco, CA

Starting price: Rs 1,693 .13

Zapier Review

Starting At: Rs 1,693 .13


Managing and integrating apps can become overwhelming and time-consuming. That’s where Zapier comes in. Zapier is a powerful workflow management software that enables users to effortlessly connect and automate various types of apps, eliminating the need for manual monitoring and data transfer. In this article, we will explore the key features of Zapier, compare it with other workflow management software options, and discuss its benefits and limitations.

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Key Features

Zapier’s App Integration Capacity

One of Zapier’s standout features is its massive app integration capacity. With over 5,000 different apps listed in its repertoire, Zapier offers a wide range of options for users to create seamless integrations. Whether you’re using business or productivity apps, Zapier likely supports the integration you’re looking for. As you explore different apps, Zapier even suggests other compatible apps that can be integrated. This feature makes it easy for users to discover new ways to enhance their workflow efficiency. Additionally, Zapier provides specific recommendations for commonly paired apps, taking the guesswork out of the integration process.

While Zapier’s extensive app integration capacity is impressive, it may take some time to figure out the exact steps required to integrate each app. However, Zapier offers helpful guidance in this area, making the process smoother and more user-friendly.

Extensive Automation Capabilities

Automation is at the core of Zapier’s functionality, and it excels in this area. The platform enables users to create automated tasks with ease, eliminating the need for manual intervention. Without any coding knowledge, users can define triggers and actions that determine how apps interact with each other. Zapier’s editing interface allows users to lay out the desired trigger and subsequent steps, taking care of any coding required behind the scenes. This user-friendly approach empowers users to create multiple Zaps (integrations) quickly and efficiently.

Moreover, Zapier goes beyond basic automation by offering the ability to make required data transformations before passing it from one app to another. This feature ensures that the data seamlessly integrates into the receiving app, further simplifying the workflow process.

Unique Autoreplay Feature

Zapier’s Autoreplay feature sets it apart from other workflow management software options. When a Zap (integration) encounters difficulties, such as an app being temporarily down or generating errors, Zapier’s Autoreplay automatically reruns the Zap after a brief period. It continues to rerun the Zap until it successfully executes or until a specified time limit is reached. This feature ensures that automation is not disrupted by temporary app issues, providing a seamless experience for users.

However, it’s important to note that the Autoreplay feature is only available in Zapier’s Professional pricing tier and higher. In lower pricing tiers, users receive email alerts about any issues and must manually rerun the Zap.

Excellent Instruction and Support Options

Zapier takes pride in providing extensive instructional resources and support options to help users navigate the platform effectively. The platform offers a vast library of documents and guides that cover various topics and provide step-by-step instructions on creating Zaps. Many users find these resources sufficient to create integrations independently. However, for those who prefer additional assistance, Zapier offers the option to hire experts who can provide personalized support. These experts can help with tasks such as deciding which apps to integrate, creating Zaps, fixing existing Zaps, and delivering training on maximizing Zapier’s features.

The availability of comprehensive instruction and support options ensures that users can easily overcome any challenges they encounter while using Zapier. Whether you’re a novice or an experienced user, help is readily accessible, enhancing the overall user experience.

Sophisticated Workflows Available

While Zapier is user-friendly for basic integrations, it also caters to users with more complex workflow requirements. Users can go beyond simple one-step Zaps (limited to the free forever tier) and create deep and sophisticated workflows. This flexibility allows for the automation of multiple steps within a workflow, triggering actions in multiple apps based on a single event. For example, a trigger in Facebook can initiate actions in Slack, Salesforce, and a CRM software simultaneously. With Zapier, users can create up to 100 steps from a single triggering action, enabling the automation of intricate processes.

Well-Organized Interface

To ensure seamless management of multiple Zaps and steps, Zapier provides a well-organized interface that puts all the necessary information at users’ fingertips. The interface allows users to sort and organize their Zaps using folders and subfolders, making it easy to locate specific Zaps. Additionally, a search function within the interface enables quick access to desired Zaps. From the main interface, users can perform various tasks such as enabling or disabling Zaps, viewing connected apps, reviewing usage history, renaming Zaps, moving them to different folders, and deleting them. The interface also allows for the creation of Zap copies, simplifying the editing process.

Furthermore, users can manage the authorization access for their connected accounts directly from the interface, providing convenience and centralized control over app connections.


Pros & Cons

Pros of Zapier:

  1. Ease of Use:
    • Users often praise Zapier for its user-friendly interface, making it easy for individuals without extensive coding knowledge to create automated workflows.
  2. Extensive App Integration:
    • Zapier supports a vast number of apps, enabling users to connect and automate processes across various platforms, including popular tools like Gmail, Slack, Salesforce, and more.
  3. Time Efficiency:
    • Automation through Zapier can save significant amounts of time by streamlining repetitive tasks and reducing manual data entry.
  4. Flexibility and Customization:
    • Users appreciate the flexibility to create custom workflows tailored to their specific needs. Zapier’s customizable triggers and actions allow for a wide range of automation possibilities.
  5. Customer Support:
    • Many users find Zapier’s customer support to be responsive and helpful, offering assistance with setup, troubleshooting, and other issues.
  6. Scalability:
    • Zapier is scalable, allowing users to start with basic automation and expand their workflows as their needs grow. This scalability makes it suitable for both individuals and businesses.
  7. Pre-Built Zaps:
    • Zapier offers a library of pre-built Zaps (automation workflows) that users can easily adopt and customize for their specific requirements, saving time on creating workflows from scratch.
  8. Updates and Improvements:
    • Zapier frequently releases updates and improvements, adding new app integrations and enhancing the platform’s functionality based on user feedback.

Cons of Zapier:

  1. Pricing Structure:
    • Some users find Zapier’s pricing model to be a bit complex, and costs can accumulate as users require more advanced features or a higher volume of tasks.
  2. Limitations on Free Plan:
    • The free plan has limitations on the number of tasks and app integrations, which might be restrictive for users with more extensive automation needs.
  3. Occasional Delays:
    • Users have reported occasional delays in the execution of Zaps, especially during peak usage times. While these delays are generally short-lived, they can impact real-time automation.
  4. Learning Curve for Complex Workflows:
    • While Zapier is user-friendly, users may face a learning curve when creating more complex workflows, especially if they want to leverage advanced features.
  5. Security Concerns:
    • Some users express concerns about the security of sensitive data being transferred between apps through Zapier. It’s important for users to understand the security measures in place and assess whether they align with their organization’s requirements.
  6. Dependency on Third-Party Apps:
    • Zapier’s functionality relies on the APIs provided by third-party apps. If an app changes its API or goes offline, it may affect the functionality of existing Zaps.
  7. Limited Control Over Execution Timing:
    • Users have limited control over the timing of Zap executions, which might be a drawback for those who require precise timing for certain workflows.

Price Detail

Zapier Pricing Options

Zapier offers flexible pricing plans that cater to a wide range of users and business sizes. The pricing structure is based on the number of users and the maximum number of tasks (Zaps) a user can create per month. The plans also differentiate between single-step Zaps and multi-step Zaps, with the latter enabling more complex automations. Users can select the maximum number of tasks they require per month based on their specific needs.

The pricing tiers include:

Free Forever: This plan is suitable for individual users and offers up to five Zaps and a maximum of 100 tasks per month. However, it only checks for new triggers every 15 minutes.

  • Starter: Starting at $19.99 per month, the Starter plan is designed for small businesses and provides up to 20 Zaps and 750 tasks per month.
  • Professional: With prices starting at $49 per month, the Professional plan caters to growing businesses and offers unlimited Zaps, up to 2,000 tasks per month, and additional features such as Autoreplay.
  • Team: Priced at $399 per month, the Team plan is designed for larger teams and offers unlimited Zaps, up to 50,000 tasks per month, and advanced collaboration features.
  • Company: The Company plan is tailored for enterprise-level organizations and starts at $799 per month. It provides unlimited Zaps, up to 100,000 tasks per month, and advanced security and customization options.

Zapier also offers annual payment plans, which are approximately 33% cheaper than the month-to-month options.


Zapier stands out as a top-notch workflow management software, enabling users to automate app integrations and streamline their daily tasks effectively. With its extensive app integration capacity, extensive automation capabilities, unique Autoreplay feature, excellent instruction and support options, sophisticated workflows, and well-organized interface, Zapier provides a robust solution for businesses and individuals seeking to enhance their productivity.

While Zapier’s limitations, such as the lack of a mobile app and the restrictions of the free plan, should be considered, its flexible pricing options ensure accessibility for users of all sizes and budgets.

Overall, Zapier’s user-friendly approach, combined with its powerful automation features, makes it an ideal choice for anyone looking to simplify their app management and optimize their workflow efficiency.